Shipping Policy

Effective Date: October 17, 2026

At ColorNesty™, we want your creative products to reach you as smoothly as possible. We offer free worldwide shipping so customers can enjoy our DIY coloring blankets wherever they live.

Please review the information below to understand our shipping and delivery process.

1. Shipping Coverage

ColorNesty™ offers free shipping to destinations worldwide, subject to carrier service availability and applicable shipping restrictions.

Shipping availability may be affected by local regulations, customs requirements, remote delivery limitations, or other circumstances that prevent delivery to a particular address.

If we cannot fulfill an order to your destination, we will contact you to discuss the available options.

2. Shipping Costs

Free Worldwide Shipping

We do not charge a standard shipping fee for eligible orders shipped to supported destinations.

Any applicable taxes, duties, import charges, or other government-imposed fees are separate from shipping charges and may depend on your country or region.

Where such charges apply and are payable by the recipient, the recipient may be responsible for them unless otherwise stated at checkout or required by applicable law.

3. Estimated Delivery Time

Our estimated delivery time is 7–10 days.

This is an estimate rather than a guaranteed delivery date. Actual delivery times may vary depending on the destination, carrier operations, customs processing, weather, public holidays, and other factors beyond our reasonable control.

Delivery estimates may also vary by location. If a different estimate is provided during checkout or in an order-specific communication, please refer to that information.

4. Order Processing

After an order is placed, we begin the necessary steps to review and prepare it for fulfillment.

Processing time may vary depending on order volume, product availability, payment verification, and other operational requirements.

The 7–10 day delivery estimate should not be treated as a guaranteed total timeframe from the moment an order is submitted unless explicitly confirmed as such.

If an issue affects the fulfillment of your order, we will make reasonable efforts to communicate relevant information.

5. Order Confirmation and Tracking

After placing an order, please check your email for the order confirmation.

Where tracking information is available, it may be provided by email or through an order-status page. Tracking availability and update frequency depend on the carrier and shipping service used.

Please check your spam or junk folder if you cannot find your order confirmation or tracking email.

If you need help locating an order, contact support@colornesty.shop and include your order number and checkout email address.

6. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping details at checkout.

If you notice an error in your delivery address, please contact us as soon as possible. We will try to correct the information before the order is shipped, but changes cannot be guaranteed once fulfillment has begun.

If an order is returned to us because the address was incomplete or incorrect, we will contact you to discuss the available options.

7. Customs, Duties, and Import Taxes

International shipments may be subject to customs inspections, import duties, taxes, or other fees imposed by the destination country.

These charges are determined by the relevant authorities and are not standard shipping fees charged by ColorNesty™.

Unless otherwise stated at checkout or required by applicable law, customers are responsible for any applicable import charges assessed by their local authorities.

Customs processing may also affect the estimated delivery time.

8. Delayed Shipments

Although we work to provide a smooth delivery experience, delays may occur because of carrier disruptions, customs inspections, severe weather, public holidays, incorrect address information, or other unforeseen circumstances.

If your order has not arrived within the expected delivery period, please contact our support team.

We will review the available order and tracking information and help you determine the next appropriate steps.

9. Lost, Missing, or Damaged Packages

If your package appears to be lost, marked as delivered but cannot be located, or arrives damaged, please contact us as soon as reasonably possible.

Include your order number and a description of the issue. Photographs of damaged packaging or products may help us investigate.

We will review the circumstances and work with you toward an appropriate resolution in accordance with our policies and applicable law.

10. Delivery Restrictions and Unsuccessful Delivery

Some destinations may have restrictions that prevent a carrier from completing delivery.

If a shipment cannot be delivered because of a carrier issue or destination restriction, we will review the available options with you.

If delivery fails because of incorrect or incomplete information supplied at checkout, additional arrangements may be necessary. Any applicable charges or responsibilities will be communicated before an additional payment is requested.

11. Returns and Refunds

If you are not satisfied with your purchase, ColorNesty™ offers free returns and refunds within 30 days in accordance with our Return & Refund Policy.

Please contact us before returning an item so we can provide the appropriate instructions.

12. Contact Our Support Team

For shipping, tracking, or delivery questions, please contact:

ColorNesty™
Email: support@colornesty.shop
Phone: 716-287-2232
Website: https://colornesty.shop
Address: 4606 11th Ave, Brooklyn, New York 11219, United States

We appreciate your order and look forward to helping you enjoy your ColorNesty™ products.